+84 24 3933 5555 [email protected]


Sign Up

After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
Confirm Password*
First Name*
Last Name*
* Creating an account means you're okay with our Terms of Service and Privacy Statement.
Please agree to all the terms and conditions before proceeding to the next step

Already a member?


How to avoid airport scams in Hanoi

Airport Scams In Hanoi – What You Should and Shouldn’t Do

You’re excited to travel to discover new things in a new country, but all of the suddens, your very first steps to the destination become too much troublesome because of a taxi scam take you to a wrong hotel. To help you avoid the risk, we have some advices for you to starting your trip.

Book airport shuttle in advance

If you’re booking accommodation from an online channel, they probably provide airport shuttle service as well. Otherwise, you can choose worry-free airport transfer service by provided our hotel, which is safe and comfortable with a private well-maintained car.

Record all information of the accommodation in the destination

Property name, phone number, email address and street address are easy to be found from any search engine and take note all of the information in case you need help.

Don’t follow anyone ask you to

Scammers are more and more sophisticated in their works which makes traveller hard to handle. Before you travel, make sure you have the exact hotel name and address written down or saved in your phone. When you see a man approaching you and said that he’s from “the hotel”, make sure to ask you the hotel name and the address. If the hotel staff provides you with a pick-up code, do not forget to mention it and don’t follow him until he has a matching one.

Choose a trustworthy taxi brand

Here are some of the most trustworthy taxi brands in Vietnam that you can take note: Taxi Group (identified by white color with blue logo and red text), Mai Linh (green car, green logo & white text), ABC (white car & pink text). Otherwise, you can download car apps in Vietnam, such as: Grab, Be, GoViet, you’ll be well aknowledged the fee and route.

airport scams in hanoi trustworthy taxi brands

Use Google maps to track your route

Make sure your phone is fully charged and set up for international roaming or buy a local SIM card with 3G or 4G connected. You can easily track the driver’s route from Google maps from your phone to see if he’s on track and arrives at the right place.

If you are taken to the wrong place, you can also easily send you location to your hotel’s staff and ask for help.

Get directions from Noi Bai International Airport to Imperial Hotel & Spa.

Take note the vehicle’s license number and driver’s name

There’s no such thing as too much information in a foreign country where you know noone and you don’t know how their system works. So recording the vehicle’s license number and driver’s name is very important in case you leave your belongs in the car or you have fare overcharge issue. The information will be helpful for you to report to the police if necessary.